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Industry · Restaurants, catering & hospitality

Enquiries peak when you're mid-service. Exactly when nobody can answer.

Bookings, event enquiries and "do you have a table tonight?" messages arrive at your busiest hours. We build systems that answer in seconds — so the Saturday-night enquiry doesn't become Monday's apology. This is our home turf: our founding client is a London caterer.

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The problem, plainly

Hospitality has the cruellest enquiry timing of any industry: the moment someone wants to spend money with you is the moment you're physically unable to reply. A wedding enquiry at 9pm Saturday waits twelve hours minimum — and brides enquire with five caterers at once. First proper reply usually wins the tasting.

What we build for you

AI booking & enquiry assistant

Table requests, event enquiries and menu questions answered instantly on web, WhatsApp and social.

60-second event-lead replies

Big-ticket catering and events enquiries get a personal-sounding reply while interest is hot — you approve each one.

Review requests on autopilot

Happy guests asked for a Google review at the right moment, automatically.

Seasonal marketing automation

Christmas parties pitched in October, wedding season in January — sequences that run themselves.

Missed-call recovery

Can't pick up mid-service? The caller gets an instant text with your booking link.

Owner alerts on WhatsApp

The enquiries worth interrupting service for, flagged to your pocket.

A Saturday night, fixed

  1. 21:47 — wedding enquiry for 80 guests lands via your website
  2. AI drafts a warm reply with sample menus attached
  3. You approve with one tap between courses
  4. Reply delivered 58 seconds after the enquiry
  5. Follow-ups run Tuesday and Friday until she books the tasting
Real result: our founding client, Diji Catering in London, went from a 4-hour average first response to 60 seconds — with every reply human-approved. That's the only case study on this site because it's the only one that's real. Yours could be next.

Stop losing the Saturday-night enquiries

Book a free 15-minute Lead Leak Audit. We'll look at your enquiry flow and show you exactly where hungry customers give up and book elsewhere.

Book your free AI strategy call