The short version
I'm Golam Rabbani. I spent 5+ years as a Digital Marketing Manager running Facebook campaigns — which means I've sat in the meetings where the ads worked, the leads arrived, and the revenue still didn't. The leak was never the marketing. It was the sixty minutes after the enquiry landed.
Instead of accepting that, I went back to university and took an MSc in Computer Network & System Security at the University of Hertfordshire — because the systems that fix the leak handle customer data, and I wanted to build them like someone who understands what can go wrong. Firstreply is both halves joined up: marketing that generates demand, engineered by someone trained to protect what it captures.
I'm based in London and work remotely with businesses anywhere. My founding client is a London caterer whose first-response time went from four hours to sixty seconds — the only case study on this site, because it's the only one that's real (so far).
The rules we build by
AI drafts; a person taps yes before anything reaches a customer. This is a hard rule in every system we ship, not a setting.
Data minimisation, consent-aware flows and UK/EU residency where available — architecture, not an afterthought.
Workflows, accounts, documentation — handed over. If we part ways, your system stays yours and keeps running.
Every service page on this site tells you when you don't need us. We'd rather lose a sale than a reputation.
No stock-photo testimonials, no made-up statistics. One real case study beats ten fictional ones.
The 60-second reply isn't a gimmick — it's the single highest-leverage fix in local-business marketing, and everything we build serves it.