Case studies

One case study. A real one.

Most agency case-study pages are a wall of stock photos and suspiciously round numbers. This page has one Firstreply story plus the founder's ad-account track record — and every number on it is real.

Diji Catering — London

The situation: a London catering company running paid ads, with enquiries arriving by website form and email. Enquiries peaked on evenings and weekends — exactly when the team was mid-service and physically unable to reply. Average first response: around four hours. For a Saturday-night wedding enquiry, that often meant Monday.

What we built: every enquiry source captured into one pipeline; AI drafts a reply in the owner's voice within seconds; the owner approves with one tap on WhatsApp — even between courses; automated polite follow-ups until the enquiry answers; and server-side Meta tracking so every pound of ad spend is traceable to real enquiries.

4 hours → 60 seconds

Average first-response time, before → after. Including Saturday nights.

100% human-approved

Every reply reviewed and approved by the owner before sending. No exceptions.

0 enquiries missed

Since launch: every enquiry captured and followed up on schedule.

Why only one Firstreply case study? Because we'd rather show you one true story than ten assembled ones. Every agency was new once; the honest ones admit it. As new clients go live, their results will appear here — with their permission and their real numbers.

The founder's track record

Before Firstreply was a brand, Golam spent 5+ years running paid campaigns as a digital marketing manager and media buyer. Same person, same method that now powers Firstreply's lead generation — across £22,000+ of managed ad spend and 5,500+ leads, with around 90% of ads rated high-performing in Meta's own diagnostics.

ExploreX — explore your educationExploreX — education consultancy, UK

£15k ad spend → 4,000+ leads (≈£3.75 per lead), with single client conversions worth £1,000+ in profit. ~90% of ads rated high-performing.

London Pioneer EducationLondon Pioneer Education — education consultancy, UK

£5k ad spend → 1,000+ quality leads (≈£5 per lead). ~90% of ads rated high-performing.

Radix Point — complete interior design and construction solutionRadix Point — interior design & construction, Dhaka

£2k ad spend → 500 quality leads (≈£4 per lead). ~90% high-performing — and proof the method travels across markets.

Full disclosure: these campaigns pre-date the Firstreply brand — they're from Golam's career in marketing roles and freelance media buying. We show them because when you hire Firstreply for lead generation, this is the person running your ads.

See it for yourself

Watch the 60-second simulation

A replay of exactly how the system handles a Saturday-night enquiry — draft, approve, sent. Press play on the homepage →

Run your own numbers

What would faster replies be worth in your business? Try the free ROI calculator →

Read how we think

The blog covers speed-to-lead, tracking and AI honestly — including when you don't need us. Browse the posts →

Be the second case study

Founding-client terms are simple: we treat your business like the proof it is. Book a free 15-minute call and we'll show you exactly what we'd build.

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